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  2. Get Help - Wikipedia

    en.wikipedia.org/wiki/Get_Help

    Get Help, known as Contact Support before the Windows 10 Creators Update, [2] is a built-in interface for communicating with Microsoft customer service employees over the Internet. The opening screen requests that the user specify a product and explain a problem with it.

  3. Microsoft Customer Care Framework - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Customer_Care...

    It was discontinued though many of its core functions were moved to an add-in for the Microsoft Dynamics CRM product named the Unified Service Desk. The Customer Care Framework provided a core set of functions for customer support avenues including voice call via call center agents and Internet portals.

  4. Telephone numbers in Indonesia - Wikipedia

    en.wikipedia.org/wiki/Telephone_numbers_in_Indonesia

    To make a phone call to Indonesia from abroad, the following formats are used: For calls to landlines, callers dial +62, followed by the area code and subscriber's number, omitting the '0', hence a number in Jakarta would be dialled as +62 21-xxxx-xxxx. For calls to mobile wireless phone (GSM) from abroad, callers dial +62, followed by the ...

  5. Microsoft to invest $1.7 billion in cloud, AI in Indonesia ...

    www.aol.com/news/microsoft-invest-1-7-billion...

    JAKARTA (Reuters) -Microsoft will invest $1.7 billion over the next four years into expanding cloud services and artificial intelligence in Indonesia, including building data centres, visiting ...

  6. Contact center telephony - Wikipedia

    en.wikipedia.org/wiki/Contact_center_telephony

    Businesses can rely on contact center telephony services to respond to their customers’ queries over phone, email, chat, fax, etc. Integrating it with their customer relationship management tools, entire contact details of customers and their interaction sessions with different customer service representatives can be found at one place.

  7. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  8. Electronic Data Systems - Wikipedia

    en.wikipedia.org/wiki/Electronic_Data_Systems

    NHIC handles call center, claims processing and payment, fraud investigations, physician enrollment etc. in many states of the US. Another large EDS client is the United States Navy . In 2000, they won a contract for the creation of a US$9 billion Intranet linking the Navy and the Marine Corps , which was set to late 2006, but on March 24, 2006 ...

  9. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    A 1970 police call centre in Brierley Hill, England. A call centre (Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.