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AOL Mail uses many security measures to keep your account secure, one of which is CAPTCHA or image challenges when sending mail. These challenges exist to make it harder for hackers to access your accounts. The characters can't be read by a computer and must be entered manually, ensuring only a real person can pass the test. Why am I being ...
If you see an image challenge question when sending mail, you should just be able to complete the challenge then send mail. If, however, you correctly answer the image challenge and still can't send mail, it could be a sign of a more serious issue with your account, which may require additional steps to secure your account.
Protected mode is enable by default and may interfere with AOL Mail. If you're continuing to have trouble accessing mail, turn Protected Mode off: 1. Click Tools. 2. Click Internet Options. 3. Click the Security tab. 4. Deselect "Enable Protected Mode." 5. Restart Internet Explorer and sign in to AOL Mail again.
1. Sign into AOL Mail on a web browser. 2. Compose an email and add your own email address in the "To" field. 3. Send the email and check if it arrives.
If you've received an attachment in your email you want to save, you can download the file right to your computer. Download all attachments in a single zip file, or download individual attachments. While this is often a seamless process, you should also be aware of how to troubleshoot common errors.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications. Account Management · Dec 9, 2024
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