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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure ...

  3. Premium Tech Support with Assist by AOL | AOL Products

    www.aol.com/products/tech-support/assist

    Unlimited virus removal Computer optimization Device and network setup & troubleshooting ... know all about Windows PCs; Apple computers running Mac OS 10.6 and above; and any brand of smartphone ...

  4. Windows 10 - AOL Help

    help.aol.com/products/windows-10

    Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Windows 10 Find help on using Windows 10 for all your favorite AOL sites and apps.

  5. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout. This can often help when you're having problems retrieving mail on a slower connection speed. Reset your web settings

  6. Windows Driver Model - Wikipedia

    en.wikipedia.org/wiki/Windows_Driver_Model

    Network device drivers for Windows XP use NDIS 5.x and may work with subsequent Windows operating systems, but for performance reasons network device drivers should implement NDIS 6.0 or higher. [8] Similarly, WDDM is the driver model for Windows Vista and up, which replaces XPDM used in graphics drivers.

  7. Troubleshooting - Wikipedia

    en.wikipedia.org/wiki/Troubleshooting

    Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.

  8. My Network Places - Wikipedia

    en.wikipedia.org/wiki/My_Network_Places

    It was first introduced in Windows 95 and Windows NT 4.0 and was renamed My Network Places in Windows 2000 and later, before being replaced in Windows Vista. My Network Places maintains an automatically updated history of computers which the user has accessed before, by default placed in a folder called NetHood, found in the user's user profile.

  9. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    If you are missing items or your settings are not saving correctly, try the solutions listed below. Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold

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