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When you purchase a service or a product on AOL using your account and you didn't receive your confirmation email, make sure you check spam folder. The confirmation emails only go to the username that made the initial purchase. Check your Spam folder
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When you open the message, you'll see the "Official Mail" banner above the details of the message. If you get a message that seems like it's from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Certified Mail, it might be a fake email. Make sure you immediately mark it as spam and don't click on any links ...
Note: Please remember that confirmation emails will only go to the Username that made the purchase. Check your Spam folder You should find an email from AOL Premium Subscription Products or one of our partners confirming your order, which is the Order Confirmation email you need to begin using your AOL Premium Subscription service or product.
If you cannot receive the mail with your normal mail service then you can try another, for example one of the free webmails in comparison of webmail providers. If you do not receive the confirmation email, but your email seems to work otherwise, check with your mail provider to see whether they have used an IP address in their domain MX record ...
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If you bought something on AOL Premium Subscription Products with Outlook and didn't get the Order Confirmation, check Spam and add AOLPremiumSubscriptionProducts@dc2.aol.com or Techguru@dc2.aol.com to your Contacts list. Confirmation emails are sent only to the username that initiated the purchase. Check your Spam folder
• Viewing from web-based email - Emails from AOL will include icons that will indicate it is either Official mail or Certified mail, depending on the type of email you received. • Viewing from 3rd-party apps - The AOL icons won't appear in apps, even if the email is truly from us. Check the sender's email address without opening the email ...