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Liberty is committed to providing safe, reliable and cost-effective rate-regulated electric, natural gas, water, and wastewater treatment utility systems and electricity generation, transmission and distribution utility services to over 1 million customer connections, largely in North America.
Customer Care: 1-877-426-6999 TDD: 711. My Account . My Account Overview
Set up and manage automatic payments so you’ll never miss a payment. View your usage with easy-to-read graphs, helping you better control your usage and save on your next bill. Managing your account online is easy with My Account Portal, check out the my account portal features. Register today.
Customers can make an immediate payment by credit card or electronic funds transfer either online or by phone. There may be a processing fee for this service. The toll-free number is 1-800-206-2300 (Electric & Water) 1-800-424-0427 (Gas).
Effective January 1, 2022, New York American Water is now Liberty. Click below for the welcome letter that was sent to all New York American Water customers. Read the Welcome Letter Frequently Asked Questions & Answers.
Customer Care: 1-800-206-2300 (Electric & Water) 1-800-424-0427 (Gas)
Contact Us. Please select your state and community from the menu below to find your closest Liberty walk-in location and local customer service & emergency phone numbers.
New York Water Customer Account Lookup. Need your new account number? Enter your previous account number in the white box below. Click the Search button and your new Liberty account number will display. You can use your new account number to register for Liberty’s My Account experience.
With Liberty’s My Account customer portal, you can take advantage of a variety of tools to personalize your experience, like signing up for Budget Billing, Paperless Billing, and selecting notification preferences.
Liberty Utilities operates regulated water, wastewater, natural gas, and electric utilities, providing local utility management, service, and support to small and mid-sized communities across the United States.