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As of 2012, around 2.8 million people work in outsourcing sector. [1] Annual revenues are around $11 billion, [1] around 1% of GDP. Around 2.5 million people graduate in India every year. Wages are rising by 10–15 percent as a result of skill shortage. [1] As of 2021, revenue of Indian BPO industry was estimated at US$ 38 billion. [2]
Bank payment obligation (BPO) is a class of settlement solution in international supply chain finance.. The solution is championed by SWIFT and the International Chamber of Commerce (ICC) Banking Commission as a means to move away from letter of credit schemes toward "support[ing] the development of a globally accepted standardised environment and establishment of the BPO as a neutral industry ...
India, China and the Philippines are major powerhouses in the industry. In 2017, in India the BPO industry generated US$30 billion in revenue according to the National Industry Association. [33] The BPO industry is a small segment of the total outsourcing industry in India. The BPO industry workforce in India is expected to shrink by 14% in 2021.
The information technology (I.T.) industry in India comprises information technology services and business process outsourcing. [1] The share of the IT-BPM sector in the GDP of India is 7.4% in FY 2022. [2] [3] The IT and BPM industries' revenue is estimated at US$ 245 billion in FY 2023.
This is an India's federal ministry which is responsible for enforcement of labour laws in general and legislations related to a worker's social security. [2] The Ministry aims to create a healthy work environment for higher production and productivity and to develop and coordinate vocational skill training and employment. [ 2 ]
Impact sourcing, also known as socially responsible outsourcing, refers to an arm of the business process outsourcing (BPO) industry. It employs people at the base of the pyramid or socioeconomically disadvantaged individuals as principal workers in BPO centers to provide high-quality, information-based services to domestic and international clients. [1]
The BPO outsourcing contract for managing software application and computer networks for Airtel is now estimated to be worth over $2.5 billion. [7] The two present good examples of on-demand outsourcing. Both business organizations benefited by acquiring the necessary equipment and labour from the partner company.
Banking business process outsourcing or banking BPO is a highly specialized sourcing strategy employed by banks and lending institutions to facilitate the business acquisition and account servicing activities linked with the customer lending lifecycle.