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Number of employees. ... By 2013 Teleperformance had six contact centers in Tunisia. [16] ... Bronze Stevie Award for Innovation in Customer Service [42]
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Intelenet Global Services is a subsidiary of Teleperformance D.I.B.S. [2] The company offers omni-channel contact centre, digital transformation, Robotic process automation, AI and analytics, transaction processing, finance & accounting, HRO and IT to companies in the United Kingdom, the United States, Australia and India.
TTEC Holdings, Inc. (formerly named "TeleTech"), is an American customer experience technology and services company headquartered in Greenwood Village, Colorado. Kenneth D. Tuchman is the founder, chairman and CEO. [4]
[2] [3] [4] Many organisations have already adopted AI-based chatbots to improve their customer service experience. [4] [5] [3] The contact center is a central point from which all customer contacts are managed.