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You can pay your water bill and access your Detroit Water and Sewerage Department (DWSD) account on our Customer Portal. On the portal you can: View your current bill and billing history; Make or schedule a payment; Enroll in auto-pay; Enter a payment arrangement; or See and track your water usage.
The purpose of the site is to provide an alternative venue to the public in providing a safe and effective way for residents to track water usage in real time, pay utility bills with ease, schedule payment plans and obtain mobile customer support.
DWSD's mobile-friendly customer care site, helping Detroiters pay their water, sewerage and drainage bill online and see their real-time water usage.
Make guest payments for water and sewerage bills on the City of Detroit Water & Sewerage Department's customer portal.
If you need help paying your bill, we're here to help. DWSD has Water Assistance Programs available, including plumbing repairs and payment assistance for eligible households. Call 313-267-8000 or click here for more information.
View Bills – This page allows the water customer to view the most current bill with a drop down option to view past bills. Make a Payment – Residential customers can make a payment online with a credit card at the prompt.
City of Detroit Water & Sewerage Department Customer Self-Service Portal Start Service There are a few things you'll need to get started 1 Official name used at service address 2 Access to a cell phone or landline to verify your phone number 3 Email address for portal sign in
Pay online the easy way, directly on the DWSD website. Download the DivDat mobile app to create a user profile, add repeat billers and accounts, set payment reminders, opt-in to Text-to-Pay functionality, and more. Find a kiosk location near you or download the step-by-step guide to making a payment on the DivDat kiosk.
Detroit water and sewer customers may visit a kiosk to: Pay with cash, personal check or credit card with no extra fee; Review account information using service address or account number, or scan their bill; Have the payment applied to their account the same day; and; Conveniently pay near home or work.
Pay your bill and see your real-time water usage at detroitmi.gov/paymywaterbill.