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2. The Benefits of VoIP Phone Systems - AOL

   www.aol.com/benefits-voip-phone-systems...

   Review call reports and trends to determine staffing levels. ... Differences between VoIP and other business phone systems. ... the NextivaONE app supports team collaboration and chat messaging ...

3. List of SIP software - Wikipedia

   en.wikipedia.org/wiki/List_of_SIP_software

   Jami, with GTK/Qt GUI, also supports IAX2 protocol, for Linux, OS X, Windows GPL; Jitsi, a Java VoIP and Instant Messaging client with ZRTP encryption, for FreeBSD, Linux, OS X, Windows; LGPL; Linphone, with a core/UI separation, the GUI is using Qt libraries, for Linux, OS X, Windows, and mobile phones (Android, iPhone, Windows Phone, BlackBerry)

4. Interactive voice response - Wikipedia

   en.wikipedia.org/wiki/Interactive_voice_response

   When an IVR system answers multiple phone numbers, the use of DNIS ensures that the correct application and language is executed. A single large IVR system can handle calls for thousands of applications, each with its own phone numbers and script. Call centers use IVR systems to identify and segment callers.

5. Comparison of VoIP software - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_VoIP_software

   This is a comparison of voice over IP (VoIP) software that examines applications and systems used for conducting voice and multimedia communications across Internet Protocol (IP) networks. VoIP technology has transformed telecommunications by offering alternatives to traditional telephony systems while providing enhanced features and cost savings.

6. Asterisk (PBX) - Wikipedia

   en.wikipedia.org/wiki/Asterisk_(PBX)

   Asterisk is a software implementation of a private branch exchange (PBX). In conjunction with suitable telephony hardware interfaces and network applications, Asterisk is used to establish and control telephone calls between telecommunication endpoints such as customary telephone sets, destinations on the public switched telephone network (PSTN) and devices or services on voice over Internet ...

7. 3CX - Wikipedia

   en.wikipedia.org/wiki/3CX

   3CX, Inc., is a software development company and developer of the 3CX Phone System. The 3CX Phone System is a software private branch exchange based on the SIP (Session Initiation Protocol) standard to allow calls via the public switched telephone network (PSTN) or via Voice over Internet Protocol (VoIP) services.