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  2. Business relationship management - Wikipedia

    en.wikipedia.org/wiki/Business_relationship...

    e. Business Relationship Management (BRM) is viewed as a philosophy, capability, discipline, and role to evolve culture, build partnerships, drive value, and satisfy purpose. [ 1] BRM is distinct from enterprise relationship management and customer relationship management although it is related. It is of larger scope than a liaison who aligns ...

  3. Concept map - Wikipedia

    en.wikipedia.org/wiki/Concept_map

    Information mapping. A concept map or conceptual diagram is a diagram that depicts suggested relationships between concepts. [ 1] Concept maps may be used by instructional designers, engineers, technical writers, and others to organize and structure knowledge . A concept map typically represents ideas and information as boxes or circles, which ...

  4. Business process modeling - Wikipedia

    en.wikipedia.org/wiki/Business_process_modeling

    A business process modeling of a process with a normal flow with the Business Process Model and Notation. Business process modeling (BPM), mainly used in business process management; software development, or systems engineering, is the action of capturing and representing processes of an enterprise (i.e. modeling them), so that the current business processes may be analyzed, applied securely ...

  5. Problem-based learning - Wikipedia

    en.wikipedia.org/wiki/Problem-based_learning

    A PBL group at Sydney Dental Hospital. Problem-based learning ( PBL) is a teaching method in which students learn about a subject through the experience of solving an open-ended problem found in trigger material. The PBL process does not focus on problem solving with a defined solution, but it allows for the development of other desirable ...

  6. Management process - Wikipedia

    en.wikipedia.org/wiki/Management_process

    A management process is a process of setting goals, planning and/or controlling the organising and leading the execution of any type of activity, [ 1] such as: An organization 's senior management is responsible for carrying out its management process. However, this is not always the case for all management processes, for example, sometimes it ...

  7. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Business and economics portal. v. t. e. CRM is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [ 1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many ...

  8. Better Business Bureau - Wikipedia

    en.wikipedia.org/wiki/Better_Business_Bureau

    The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.

  9. Triangulation (psychology) - Wikipedia

    en.wikipedia.org/wiki/Triangulation_(psychology)

    Triangulation (psychology) Triangulation is a term in psychology most closely associated with the work of Murray Bowen known as family therapy. Bowen theorized that a two-person emotional system is unstable, in that under stress it forms itself into a three-person system or triangle. [ 1]