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Prior to July 2010, the agency was named the Office of Mental Retardation and Developmental Disabilities. [2] [3] It is part of the pro forma Department of Mental Hygiene along with the Office of Mental Health (OMH) and Office of Addiction Services and Supports (OASAS). The agency is based in Albany, New York at 44 Holland Avenue. [4]
Syracuse, Utica, Watertown, and north central New York; component of 315/680 overlay 329: 2023: Poughkeepsie, Middletown, Newburgh, West Point, Goshen and southeastern New York; component of 845/329 overlay 332: 2017: New York City: Manhattan only; component of 212/332/646 and 917 overlays 347: 1999
Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
The SMS/800 database and RespOrg structure are used in the U.S. and Canada. A few specific exchanges remain reserved or are assigned to specific North American Numbering Plan countries which do not draw numbers from the SMS/800 pool: Some 800-NXX prefixes are reserved for the following areas: 800-389 for the Bahamas; 800-534 for Barbados
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988 (sometimes written 9-8-8) is a telephone number used in some North American (NANP) countries for a suicide prevention helpline. In the United States, it is known as the 988 Suicide & Crisis Lifeline (formerly the National Suicide Prevention Lifeline and the number 1-800-273-8255). In Canada, it is known as the 9-8-8 Suicide Crisis Helpline.
In the U.S., directory assistance for companies with toll-free "800 numbers" (with area codes 800, 833, 844, 855, 866, 877, and 888) was available from toll-free directory assistance, reachable by dialing 1-800-555-1212, for many decades until it was discontinued in 2020.