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U.S. consumers who were “tricked” into purchases they didn't want from Fortnite maker Epic Games are now starting to receive refund checks, the Federal Trade Commission said this week. Back in ...
Fortnite players who were “tricked” into making unwanted purchases can now file refund claims with the Federal Trade Commission. The average payment is $114 per player. The average payment is ...
“The FTC alleged that Fortnite’s counterintuitive, inconsistent, and confusing button configuration led players of all ages to incur unwanted charges based on the press of a single button ...
A return is costly for the vendor and inconvenient for the customer; any return that can be prevented benefits both parties. Returned merchandise requires management by the manufacturer after the return. The product has a second life cycle after the return. An important aspect of RMA management is learning from RMA trends to prevent further ...
The aforementioned Fortnite is an example of a microtransaction model in which all purchases are solely cosmetic: players can choose to purchase "skins" (cosmetic changes to the way characters, weapons, and vehicles look) to show off to other players.
The European Union allows residents of member states to seek refunds for goods and services purchased outside of a shop, such as by telephone, mail order or in response to a door-to-door sales pitch, to cancel the transaction, return any purchase and obtain a refund within fourteen days.
More than 600,000 players Fortnite will start to receive refunds after federal regulators said Epic Games “tricked” people into making unwanted purchases.
Fortnite creator Epic Games will have to pay back players who made unwitting purchases in the game following a ruling from US regulators.. The Federal Trade Commission (FTC) announced that the ...