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  2. Dispute mechanism - Wikipedia

    en.wikipedia.org/wiki/Dispute_Mechanism

    A dispute mechanism is a structured process [1] that addresses disputes or grievances that arise between two or more parties engaged in business, legal, or societal relationships. Dispute mechanisms are used in dispute resolution, and may incorporate conciliation, conflict resolution, mediation, and negotiation.

  3. Terms of Service - AOL Legal

    legal.aol.com/legacy/terms-of-service/full-terms/...

    We offer the following process to help you resolve a complaint or dispute that you may have with us. Please read this section carefully. Our customer support department, which you can reach at 1-800-827-6364, can help you resolve many of your concerns.

  4. Grievance (labour) - Wikipedia

    en.wikipedia.org/wiki/Grievance_(labour)

    As for the union, a grievance procedure can act as a way to nurture trust and loyalty between employee and the union. Since a grievance is usually a process that is supported by both employee and employer, there is always an understanding that this will be the route taken for conflict resolution within the workplace.

  5. Complaint system - Wikipedia

    en.wikipedia.org/wiki/Complaint_system

    A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, [1] or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes.

  6. Conflict resolution - Wikipedia

    en.wikipedia.org/wiki/Conflict_resolution

    Conflict resolution is the process by which two or more parties engaged in a disagreement, dispute or debate reach an agreement resolving it. [42] It involves a series of stages, involved actors, models and approaches that may depend on the kind of confrontation at stake and the surrounded social and cultural context.

  7. Alternative dispute resolution - Wikipedia

    en.wikipedia.org/wiki/Alternative_dispute_resolution

    In April 2024, a new definition of NCDR was set out in the Family Procedure (Amendments No 2) Rules 2023/1324 as “methods of resolving a dispute other than through the court process, including but not limited to mediation, arbitration, evaluation by a neutral third party (such as a private Financial Dispute Resolution process) and ...

  8. Grievance redressal - Wikipedia

    en.wikipedia.org/wiki/Grievance_Redressal

    Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.

  9. Organizational ombudsman - Wikipedia

    en.wikipedia.org/wiki/Organizational_ombudsman

    Sign outside ombuds office at Georgetown University in Washington DC. An organizational ombudsman is a designated neutral or impartial dispute resolution practitioner whose major function is to provide independent, impartial, confidential and informal assistance to managers and employees, clients and/or other stakeholders of a corporation, university, non-governmental organization ...

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