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When emails go missing in AOL Mail, it's often due to a few simple things; either the message is in the wrong folder, your third-party mail client's settings, or your account was deactivated due to inactivity. Check your other folders. The first thing place to check if you're missing mail is to check your other folders.
Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account. One POP setting, however, will delete email from your account when it's downloaded. To disable the "delete emails from server" option, contact your app manufacturer.
Organize your email messages by putting them into folders where they're easy to locate. You can move emails from your inbox into a folder or move them from one folder to another.
Outlook: Scroll right past 'sent mail' to a folder marked 'junk.' Hotmail: Beneath 'inbox,' find a category called 'folders;' the 'junk' folder should be first. You know how good it feels to clean ...
Microsoft Outlook stores these items in a personal-storage-table (.pst) or off-line-storage-table (.ost) files that are located on the local computer. Most commonly, the .pst files are used to store archived items and the .ost files to maintain off-line availability of the items. This is an essential feature of Microsoft Outlook.
Microsoft Outlook is a personal information manager software system from Microsoft, available as a part of the Microsoft 365 software suites. Primarily popular as an email client for businesses, Outlook also includes functions such as calendaring, task managing, contact managing, note-taking, journal logging, web browsing, and RSS news aggregation.
Mail has been updated to include features from popular competitors, such as allowing a user to undo sending an email for up to 10, 20, or 30 seconds, scheduling an email to be sent at a user-set time, reminding the user to follow up to an email, and notifying the user to add an attachment or recipient if they seemed to forget to do themselves.
Are your emails and contacts missing? If you haven't signed in to AOL Mail for 12 months or more, your mailbox is considered inactive. An inactive mailbox stops receiving new emails, and all mailbox contents, folders, contacts and settings are permanently deleted.