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The IT Outsourcing Guide. ISBN 0-471-49935-8. Brown, Douglas. The Black Book of Outsourcing: How to Manage the Changes, Challenges, and Opportunities. ISBN 0-471-71889-0. Das, Gurcharan (2002). India Unbound: The Social and Economic Revolution from Independence to the Global Information Age. ISBN 0-385-72074-2. Davies, Paul (2004).
India, China and the Philippines are major powerhouses in the industry. In 2017, in India, the BPO industry generated US$30 billion in revenue according to the national industry association. [209] The BPO industry is a small segment of the total outsourcing industry in India. The BPO industry workforce in India is expected to shrink by 14% in 2021.
The economic impact has been immense; India has grown it on-demand outsourcing services to over 38% as per 2010. Over 400,000 people are now employed in outsourcing services in India according to the Pricewaterhouse Coopers Survey 2012. In addition, the growth in Europe has led to increasers employment opportunities and overall growth in GDP. [9]
Click to skip ahead and jump to the 5 Biggest Outsourcing Companies In The World. Outsourcing was first discovered as a business strategy in the late 1980s and became a key component of business ...
A call centre is an office with the capacity to field many telephone calls for a company. [1] Types of call centre work can include customer service and telemarketing. Factors that have made India attractive as a hub of call centre work from the English-speaking world include its convenient time zone, low labour costs, and large English-speaking popu
A category for articles and sub-categories about outsourcing to India. Please add companies to the subcategory Category:Business process outsourcing companies of India.
A company moving an internal business unit from one country to another would be offshoring or physical restructuring, but not outsourcing. A company subcontracting a business unit to a different company in another country would be both outsourcing and offshoring, offshore outsourcing. Types of offshore outsourcing include:
Pages in category "Business process outsourcing companies of India" The following 12 pages are in this category, out of 12 total. This list may not reflect recent changes .