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Performance is an abstract concept and must be represented by concrete, measurable goals or objectives. For example, baseball athlete performance is abstract as it covers many different types of activities. Batting average is a concrete measure of a particular performance attribute for a particular game role, batting, for the game of baseball.
The foundations of an idea, which helps another related scheme or proposal Unique selling proposition (USP) Any aspect of an object that differentiates it from similar objects Win-win solution Providing a product or service which makes everyone happy, particularly both buyer and seller
by the road/way: The word denotes "by way of" or "by means of", e. g., "I will contact you via email". via media: middle road/way: This phrase describes a compromise between two extremes or the radical center political position. via, veritas, vita: the Way, the Truth, [and] the Life: Words of Jesus Christ in John 14:6; motto of many institutions
i.e., "from top to bottom", "all the way through", or "from head to toe". See also a pedibus usque ad caput. a contrario: from the opposite: i.e., "on the contrary" or "au contraire". Thus, an argumentum a contrario ("argument from the contrary") is an argument or proof by contrast or direct opposite. a Deucalione: from or since Deucalion
Operational Excellence (OE) is the systematic implementation of principles and tools designed to enhance organizational performance, and create a culture focused on continuous improvement. It is intended to enable employees to identify, deliver, and enhance the flow of value to customers.
The Excellence theory is a general theory of public relations that “specifies how public relations makes organizations more effective, how it is organized and managed when it contributes most to organizational effectiveness, the conditions in organizations and their environments that make organizations more effective, and how the monetary value of public relations can be determined”. [1]
Service quality (SQ), in its contemporary conceptualisation, is a comparison of perceived expectations (E) of a service with perceived performance (P), giving rise to the equation SQ = P − E. [1] This conceptualistion of service quality has its origins in the expectancy-disconfirmation paradigm.
In two empirical studies they have "proposed a new way of classifying the roles of knowledge workers and the knowledge actions they perform during their daily work." [ 2 ] : 150 The typology of knowledge worker roles suggested by them are "controller, helper, learner, linker, networker, organizer, retriever, sharer, solver, and tracker": [ 2 ...