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By 2005, Enterprise Rent-A-Car's customer service has been recognized seven times by J.D. Power and Associates as highest in customer satisfaction for rental car companies at or near airports. [10] The company was named ninth on Business Week's top 25 companies customer service list in 2007. [11] [12]
The year 2000 brought the addition of the Chicago Fire Department fleet of 140 fire engines, 105 ambulances, and 87 aerial units under Fleet Management's supervision. In 2004, the City's fleet centralization process was accelerated when the Chicago Department of Water Management and Chicago Police Department were added as DFM customer departments.
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Donlen is a fleet management provider focusing on the management and consultation of a company's commercial vehicle fleet, including cars, vans, and trucks. Donlen performs fleet management functions such as vehicle financing, vehicle acquisition, vehicle registration services, and vehicle re-marketing.
The more “traditional” fleet vehicles of passenger cars, vans, and SUVs managed by NAFA members total 1.4 million and account for $45 billion in assets, as well as a quarter million police sedans; 58,000-plus emergency vehicles; and 386,000 pieces of specialty equipment used by public service and commercial fleets.
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These functions can be dealt with by either an in-house fleet-management department or an outsourced fleet-management provider. The number of light duty vehicles registered in commercial fleets in Europe [ 3 ] as of 2016 was 15 million, and 19.5 million in North America [ 4 ] Even with these record numbers of registration, light duty vehicles ...