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Retail back-office software is used to manage business operations that are not related to direct sales efforts and interfaces that are not seen by consumers. [1] Typically, the business processes managed with back-office software include some combination of inventory control, price book management, manufacturing, and supply chain management (SCM). [2]
It provides functionality and data necessary to take orders, configure complex products and provide effective service and support to customers. It includes customer relationship management (CRM), sales force automation, customer support and field service. [1] In turn, a back office application has no such direct relation.
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Microsoft BackOffice Server is a discontinued computer software package featuring Windows NT Server and other Microsoft server products that ran on NT Server. It was marketed during the 1990s and early 2000s for use in branch operations and for small businesses to run their back office operations.
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Oracle offers multiple products under the Micros name. Oracle Micros Simphony is a cloud-based restaurant POS system. Opera is the Micros property management system used in many large hotel chains, such as Accor Hotels, Meliá Hotels International, Four Seasons Hotels and Resorts, Travelodge Hotels UK, Crown Resorts, Hyatt Hotels and Resorts, Rydges Hotels & Resorts, Indian Hotels Company ...
If you will, allow us to present the hypothetical case of Pete Moneywise, a married, 78-year-old father of three who wants to get his financial affairs in order before his passing.
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