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  2. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    Reset your forgotten password online using the account recovery options you have available. Use a different browser If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser.

  3. Reset or change your password - AOL Help

    help.aol.com/articles/account-management...

    Click Change password. Enter a new password. Click Continue. From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password. If these steps don't work in your app, change your password using your mobile browser. Still need help?

  4. Loading, activating and deactivating PRIVATE WiFi - AOL Help

    help.aol.com/articles/loading-activating-and...

    To learn how to manage both of these automatic controls, check out our article PRIVATE WiFi™ Quick Start Guide. You can manually load PRIVATE WiFi if it is not set up to automatically load. On a PC or Mac, click on the PRIVATE WiFi desktop icon. To manually load PRIVATE WiFi on a PC: 1. Click Start. 2. Click All Programs. 3. Click PRIVATE WiFi.

  5. Install and uninstall Private WiFi for AOL on a computer

    help.aol.com/articles/installing-uninstalling...

    Visit the Private WiFi product page. 3. Click Download Now. 4. Once download is complete, click Open. 5. Click Run. 6. Click Next. 7. Check the Confirmation box and click Next to accept the license agreement and install Private WiFi. 8. Check the Run Private WiFi for AOL now box and click Finish to complete the installation.

  6. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  7. Fix problems signing into your AOL account - AOL Help

    help.aol.com/articles/help-signing-in

    To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.

  8. PRIVATE WiFi® Quick Start Guide - AOL Help

    help.aol.com/articles/private-wifi-quick-start-guide

    PRIVATE WiFi will automatically activate and connect to an encrypted server whenever you access the internet. If you change this default setting, you can activate PRIVATE WiFi at any time clicking on the status icon ( PC: right-click the icon in the Taskbar at the bottom right of your screen, Mac: click the Menu Bar icon at the top right of ...

  9. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using. If you don't have another browser, download a supported one for free. 2. Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything ...