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  2. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout.

  3. Fix problems with the AOL app on Android

    help.aol.com/articles/aol-app-troubleshooting

    Update your device's software The AOL app works best on the latest version of Android software. The software for most Android devices can be updated from the Settings app , but check with your manufacturer for instructions specific to your device.

  4. Update AOL Mail settings

    help.aol.com/articles/aol-mail-mail-settings

    Update Filter Settings Create filters to make sure your incoming emails go where you want them to. Once you've created a filter, you'll be able to edit or delete it from the same screen.

  5. Fix problems with AOL not working on a mobile browser

    help.aol.com/articles/fix-problems-with-aol-not...

    2. Update your browser to the latest version. 3. Close and restart the browser. 4. Clear the browser's cache and cookies - check with your browser's manufacturer for steps. 5. Enable location services - check with your browser's manufacturer for steps. 6. Restart your mobile device. 7. Uninstall and reinstall the web browser. 8. Use a different ...

  6. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Restart the computer • If you haven't recently restarted your computer or you don't restart your computer very often, we recommend that you restart the computer. This helps clear the internal memory (RAM), which often resolves many issues.

  7. Don't get fooled by fake phone updates and notifications

    www.aol.com/news/dont-fooled-fake-phone-updates...

    Tap Automatic Updates and turn it on by swiping the button to the right. Go back to Settings, tap App Store. In the Automatic Downloads section, turn on App Updates by swiping the button to the right.

  8. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated. We recommend you download a new browser.

  9. Upgrade to the new version of the AOL app for iOS

    help.aol.com/articles/upgrade-to-the-new-version...

    Users who have automatic updates enabled on their device will be updated automatically to the new AOL app experience. Turn automatic updates on. On your device, tap Settings. Scroll down | Tap App Store. Tap the slider next to App Updates. - If the slider is grayed out, check to see if your device has lower power mode turned on.