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The Business components are defined partly as large business areas with characteristic skills, IT capabilities and process. The three operational levels are "Direct", "Control" and "Execute" - they separate strategic decisions (Direct), management checks (Control), and business actions (Execute) on business competencies.
A business plan is a formal written ... a new service, a new IT system, a restructuring of finance, the refurbishing of a factory or the restructuring of an ...
Subservice organization, A service organization used by a service organization that is the responsible party; and Users , which may refer to the intended users of the practitioner's report, also referred to as the Specified party , or the users of the services provided by the Service Provider.
Following from the business strategy is the service concept. [7]: 47–50 It must provide the rationale for why the customer should buy the service offered. It defines what the customer is receiving and what the service organization is providing. The service concept includes: Organizing Idea. The vision and essence of the service. Service Provided.
Integrated Business Planning is defined in different ways. One challenge in developing a common definition of IBP is that there is no universally agreed way of describing different degrees and forms of integrated processes. Mature IBP processes enable organizations to bring together different elements of planning into a single process.
Levels of service (LOS) is a term in asset management referring to the quality of a given service. Defining and measuring levels of service is a key activity in developing infrastructure asset management plans. [2] [3] [4] Levels of service may be tied to physical performance of assets or be defined via customer expectation and satisfaction.
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