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Workplace communication is the process of communicating and exchanging information (both verbal and non-verbal) between one person/group and another person/group within an organization. It includes e-mails, text messages, notes, calls, etc. [ 1 ] Effective communication is critical in getting the job done, as well as building a sense of trust ...
Professional communication draws on theories from fields as different as rhetoric and science, psychology and philosophy, sociology and linguistics.. Much of professional communication theory is a practical blend of traditional communication theory, technical writing, rhetorical theory, adult learning theory, and ethics.
In an organization, communication occurs between members of different hierarchical positions. Superior-subordinate communication refers to the interactions between organizational leaders and their subordinates and how they work together to achieve personal and organizational goals [1] Satisfactory upward and downward communication is essential for a successful organization because it closes ...
The field traces its lineage through business information, business communication, and early mass communication studies published in the 1930s through the 1950s. Until then, organizational communication as a discipline consisted of a few professors within speech departments who had a particular interest in speaking and writing in business settings.
Technical communication is a task performed by specialized employees or consultants. For example, a professional writer may work with a company to produce a user manual. Some companies give considerable technical communication responsibility to other technical professionals—such as programmers, engineers, and scientists.
The model of communication as constitutive of organizations has origins in the linguistic approach to organizational communication taken in the 1980s. [4] Theorists such as Karl E. Weick [5] were among the first to posit that organizations were not static but inherently comprised by a dynamic process of communicating.
With that being said, Philipsen moved from description to explanation, resulting in him labeling his work "speech codes theory". Philipsen's ultimate goal was to develop a theory that would capture the relationship between communication and culture. "The Speech Codes theory was created for ultimately two purposes.
Journal of Applied Communication Research, 35(3), 223–245. Retrieved from PsychoINFO database. Miller, Kathrine, & Koesten, Joy. (2008). Financial Feeling: An Investigation of Emotion and Communication in the Workplace. Journal of Applied Communication Research, 36(1), 8-32. Retrieved from PsycINFO database. Muir, Clive. (2006). Emotions At Work.