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  2. Configuration item - Wikipedia

    en.wikipedia.org/wiki/Configuration_item

    Configuration items are represented by their properties. These properties can be common to all the configuration items (e.g. unique item code that we will generate, description of function, end of the lifecycle or business owner that is approving configuration item changes and technical owner, i.e. administrator, that is supporting it and implementing the changes).

  3. ServiceNow - Wikipedia

    en.wikipedia.org/wiki/ServiceNow

    ServiceNow, Inc. is an American software company based in Santa Clara, California, that supplies a cloud computing platform for the creation and management of automated business workflows. It is used predominantly for the automation of information technology process, for example, the reporting and resolution of issues impacting an organization ...

  4. United States Army Command, Control, Communication, Computers ...

    en.wikipedia.org/wiki/United_States_Army_Command...

    CCDC C5ISR Center's six directorates and Product Director (PD) aim to integrate C5ISR technologies in order to provide systems-of-systems products for soldiers.. C5ISR is the ability to direct, coordinate and control the assets necessary for accomplishing the mission and reporting battlefield situations and activities.

  5. Identity and access management - Wikipedia

    en.wikipedia.org/wiki/Identity_and_Access_Management

    Identity management (ID management) – or identity and access management (IAM) – is the organizational and technical processes for first registering and authorizing access rights in the configuration phase, and then in the operation phase for identifying, authenticating and controlling individuals or groups of people to have access to applications, systems or networks based on previously ...

  6. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.

  7. International Software Testing Qualifications Board - Wikipedia

    en.wikipedia.org/wiki/International_Software...

    The International Software Testing Qualifications Board (ISTQB) is a software testing certification board that operates internationally. [1] Founded in Edinburgh in November 2002, the ISTQB is a non-profit association legally registered in Belgium.

  8. Single sign-on - Wikipedia

    en.wikipedia.org/wiki/Single_sign-on

    Conversely, single sign-off or single log-out (SLO) is the property whereby a single action of signing out terminates access to multiple software systems. As different applications and resources support different authentication mechanisms, single sign-on must internally store the credentials used for initial authentication and translate them to ...

  9. Operations manual - Wikipedia

    en.wikipedia.org/wiki/Operations_manual

    A job description is a document that describes the general tasks, duties, and responsibilities of a position, and may specify the functionary to whom the position reports, specifications such as the competence, qualifications, registration, certification or skills needed by the person in the job, and a salary range. Formal job descriptions help ...