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  2. Store manager - Wikipedia

    en.wikipedia.org/wiki/Store_manager

    A retail manager (or store manager) is the person ultimately responsible for the day-to-day operations (or management) of a retail store. All employees working in the store report to the retail/store manager. A store manager reports to a district/area or general manager.

  3. Category management - Wikipedia

    en.wikipedia.org/wiki/Category_management

    Category management lacks a single definition thus leading to some ambiguity even among industry professionals as to its exact function. Three comparable mainstream definitions are as follows: "a process that involves managing product categories as business units and customizing them [on a store by store basis] to satisfy customer needs" (Nielsen).

  4. Shopkeeper - Wikipedia

    en.wikipedia.org/wiki/Shopkeeper

    A shopkeeper may serve clients at a counter and carry out other duties such as taking customer payments, giving change, helping customers, and wrapping gifts and purchases. Most of the time, shopkeepers answer customer's enquiries, give advice about products, and listen to customers' needs and requests, which can indicate new sales opportunities.

  5. Workforce management - Wikipedia

    en.wikipedia.org/wiki/Workforce_management

    Workforce management (WFM) is an institutional process that maximizes performance levels and competency for an organization.The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics.

  6. Retail clerk - Wikipedia

    en.wikipedia.org/wiki/Retail_clerk

    They may remove and record the amount of cash in the register at the end of the shift. A retail clerk, particularly in a smaller store, may keep records of sales, prepare inventories of stock, or order merchandise. [2] A retail clerk is expected to be able to use basic math, read and write, as well as operate cash registers and apply discounts.

  7. Retail marketing - Wikipedia

    en.wikipedia.org/wiki/Retail_marketing

    Retail promotions that focus on the store tend to be ‘image’ oriented, raising awareness of the store and creating a positive attitude towards the store and its services. Retail promotions that focus on the product range, are designed to cultivate a positive attitude to the brands stocked by the store, in order to indirectly encourage ...

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  9. Organizational structure - Wikipedia

    en.wikipedia.org/wiki/Organizational_structure

    Bureaucratic structures have many levels of management ranging from senior executives to regional managers, all the way to department store managers. Since there are many levels, decision-making authority has to pass through more layers than flatter organizations. A bureaucratic organization has rigid and tight procedures, policies and constraints.

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