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The DVLA handled 12,775 complaints in the year 2015/16, of which it failed to resolve 14.9% at first contact. Overall complaints for that year were down by 6.5%. The DVLA customer service excellence standard was retained. No details were provided on how this was measured.
The Driver and Vehicle Standards Agency (DVSA) is an executive agency of the UK Department for Transport (DfT).. It carries out driving tests, approves people to be driving instructors and MOT testers, carries out tests to make sure lorries and buses are safe to drive, [2] carries out roadside checks on drivers and vehicles, and monitors vehicle recalls.
Number plate displaying a vehicle registration mark created between 1903 and 1932. The first series of number plates was issued in 1903 and ran until 1932, consisting of a one- or two-letter code followed by a sequence number from 1 to 9999. [47] The code indicated the local authority in whose area the vehicle was registered.
The Driver and Vehicle Agency (DVA; Irish: An Ghníomhaireacht Tiománaithe agus Feithiclí [2]) is a government agency of the Department for Infrastructure in Northern Ireland.
Scammers are using fake toll-collection texts to steal bank information, authorities warned. Avoid clicking suspicious links and report scams to protect your personal data.
From 19 January 2013, new licences issued are similar in size and shape to a credit-card (85.6 × 53.98 mm) as stipulated in Directive 2006/126/EEC. It features the driver's name and date of birth, their photo, signature and any restrictions or endorsements such as the need to wear glasses and any penalty points accrued.
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An endorsement may also be accompanied by a number of points which can remain on the licence for up to 11 years. [2] If the total number of points on a licence equals or exceeds 12, the courts must ban the driver for a period of time, usually six months. [ 3 ]