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Figures published in October show the total number of all reported written complaints in the NHS in 2023/24 was 241,922, an increase of 5.4% compared with the 229,458 reported in the previous 12 ...
NHS dentistry has often struggled to even see 55% of the population in a one-year period. [6]Following the government's introduction of a new contract in April 2006, NHS dentistry is not as widely available as it once was, [7] with 900,000 fewer patients seeing an NHS dentist in 2008 and 300,000 losing their NHS dentist in a single month. [8]
NHS dentistry is at “death’s door”, the Health Secretary has told MPs as he restated his commitment to rolling out an extra 700,000 urgent dental appointments.
It works with various regulatory bodies. In December 2011 the General Dental Council announced that it would be using it to obtain advice at an earlier stage when complaints were made about dental professionals. [6] It has an agreement with the General Medical Council which has been in effect since May 2013. [7]
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The remit of the Ombudsman was extended in 1973 to cover the National Health Service. In 1996, the Ombudsman was empowered to investigate complaints about clinical judgment. By law, complaints made to the Parliamentary Ombudsman about UK Government departments and other UK public organisations must be referred by a Member of Parliament (MP).
The Nuffield Trust report made a number of short and long-term recommendations for the Government to consider.
The Patient Advice and Liaison Service (PALS), also known as the Patient Advice and Support Service (PASS) in Scotland, is a National Health Service body created to provide advice and support to NHS patients and their relatives and carers. The scheme was announced in the NHS Plan 2000. Pilot schemes were set up in 2001, with full nationwide ...