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Fort Worth-based American Airlines will lay off more than 650 workers as it overhauls its customer service department, including more than 300 non-union customer service jobs in Dallas.
In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
The Chicago Police Department was designated as the primary responders to all future airport disturbance calls. The union representing the 300-officer department, Service Employees International Union (SEIU) Local 73, challenged the downgrade from police to security status in an unfair labor practices complaint. [62]
[citation needed] Agents have a variety of duties depending on the size of the airline, including making boarding announcements, assigning seats, handling standby passengers, monitoring jet way doors during boarding and disembarkation, and assisting in customer service duties. [1] Gate agents are able to see everything about each customer's ...
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LITTLE ROCK, Ark. — An airport executive who was shot in the head this week during a shootout with federal agents has died, a spokesperson for the airport said Thursday. “With a heavy heart ...
Nathaniel Benjamin Berg, is a former president of the Guam Medical Society. He was raised the son of two physicians, Robert and Dorothy Berg. He is the host of a radio talk show discussing medicine and timely local controversial topics in the Pacific. Dr. Berg has been vocal in calling for better governance of the Guam Memorial Hospital.
The airport offers a consolidated rent-a-car center (ConRAC) in a parking garage northeast of the Barbara Jordan Terminal and connected to the Red Garage. Ten rental car companies have passenger service counters on the second floor of the ConRAC, which can service up to 5,000 vehicles per day.