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If possible, ask the sender to resend the message to see if you can get the message a second time. Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4.
If you're having problems sending mail, there are a few troubleshooting steps you can take to fix the problem. Restart your computer : If you haven't shut down your computer in a while, we recommend that you begin troubleshooting by restarting your computer.
If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
If you're repeatedly getting delivery failure errors when sending messages to AOL Mail customers, it is most likely due to spam blocking on AOL's servers. While you may be following at the rules for sending mail, it's likely the address you're sending mail from is hosted on a server our system had identified as "abusive".
Using a Web browser that's not supported by AOL Mail. Accessing AOL Mail account simultaneously from 2 different browsers. Accessing AOL Mail on multiple devices simultaneously from more than one place.
When you get a message from a "MAILER-DAEMON" or a "Mail Delivery Subsystem" with a subject similar to "Failed Delivery," this means that an email you sent was undeliverable and has been bounced back to you. These messages are sent automatically and often include the reason for the delivery failure.
Learn about why you might have received a delivery failure notice, and how to determine what's inside the message. AOL Mail for Verizon Customers · Apr 30, 2024 Create and manage 3rd-party app passwords
If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password