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Find out more about why your AOL account may have been deactivated or deleted.
If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout.
Use the Sign-in Helper to locate your username and regain access to your account by entering your recovery mobile number or alternate email address.; To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
If Java scripting is disabled, many websites, including AOL Mail, won't work properly. Disable firewall or pop-up settings If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist.
Select a reason for canceling from the drop-down menu. Click Cancel My Billing. Things to know when you change your AOL account to the free AOL plan: If you cancel your billing and change to the free AOL plan in the middle of your billing cycle, you'll continue to have access to the service until the end of your current billing cycle.
The most common reason for a failed delivery is that the email address entered isn't valid. If the delivery failure message says the account doesn't exist double check the spelling of the address you entered. A single misplaced letter could cause a delivery failure.
The reason for your block may be found in your block log. Most common causes Problem with your editing or Wikipedia behavior (under any account or IP address) - your account or a connected IP has been used in a problematic way or there is a concern about your editing.
Per the blocking policy and block appeals guidelines, unless exceptional or expedient circumstances apply, administrators should not unblock a user without prior discussion with the blocking admin, nor should they review an unblock request where they have a conflict of interest, whether by having set the original block or by participating in disputes relating to it.