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Apple agreed to pay $95 million in cash to settle a lawsuit that alleges the tech giant recorded private conversations from people who used its voice assistant Siri without their consent.
It is often praised for its seamless integration and optimization between various networks of devices, software and services, [2] and is largely emphasized by Apple's focus on privacy, [3] [4] but criticized for its closed system and lack of customer control. [5] [6] Apple products often unlock extra features when paired with other Apple ...
A feedback terminal is a physical device that is commonly used to collect large amounts of anonymous real-time feedback from customers, employees, travelers, visitors or students. [1] Typically, feedback terminals feature buttons that users can press to indicate how satisfied they are with the service provided.
PRISM is a code name for a program under which the United States National Security Agency (NSA) collects internet communications from various U.S. internet companies. [ 1 ] [ 2 ] [ 3 ] The program is also known by the SIGAD US-984XN .
While Apple is well known now for its sleek iPhones, iMacs and iPads, not every electronic offering they developed ended up being a hit. In fact, a company that's been around since 1976 is bound to...
CFO stands for customer feedback optimization, thus the sites being optimized are those for the review, ranking, and giving feedback of goods and or services by customers. In recent years review forums or customer feedback management services have been growing rapidly in influence, with 83% of consumers saying online reviews influence their ...
Each and every time Apple collects the technology press for an event, TechCrunch takes the time to track the impact of the company's announcements on the value of its equity. The result is usually ...
Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...