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  2. EFQM - Wikipedia

    en.wikipedia.org/wiki/EFQM

    The EFQM Model (known previously as the EFQM Excellence Model) is a management framework that support organisations in "managing change" and "improving performance." [ 2 ] A number of research studies have investigated the correlation between the adoption of holistic models such as The EFQM Model, and improved organizational results.

  3. Business plan - Wikipedia

    en.wikipedia.org/wiki/Business_plan

    Business plans can help decision-makers see how specific projects relate to the organization's strategic plan. Total quality management (TQM) is a business management strategy aimed at embedding awareness of quality in all organizational processes. TQM has been widely used in manufacturing, education, call centers, government, and service ...

  4. Quality Management Maturity Grid - Wikipedia

    en.wikipedia.org/wiki/Quality_Management...

    The Quality Management Maturity Grid (QMMG) is an organizational maturity matrix conceived by Philip B. Crosby first published in his book Quality is Free in 1979. [1] [2] The QMMG is used by a business or organization as a benchmark of how mature their processes are, and how well they are embedded in their culture, with respect to service or product quality management.

  5. Quality management system - Wikipedia

    en.wikipedia.org/wiki/Quality_management_system

    Quality management software centralizes the storage of these documents. Regulatory compliance: To decrease compliance risks, quality management software is used within companies to make sure they comply with ISO, OSHA, FDA, and other industry norms and requirements. The software makes closed-loop corrective and preventive action procedures ...

  6. ISO 9000 family - Wikipedia

    en.wikipedia.org/wiki/ISO_9000_family

    The ISO 9000 family is a set of international standards for quality management systems.It was developed in March 1987 by International Organization for Standardization.The goal of these standards is to help organizations ensure that they meet customer and other stakeholder needs within the statutory and regulatory requirements related to a product or service.

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  9. Quality (business) - Wikipedia

    en.wikipedia.org/wiki/Quality_(business)

    At the heart of these and other efforts is often the QMS, a documented collection of processes, management models, business strategies, human capital, and information technology used to plan, develop, deploy, evaluate, and improve a set of models, methods, and tools across an organization for the purpose of improving quality that aligns with ...