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  2. Organizational conflict - Wikipedia

    en.wikipedia.org/wiki/Organizational_conflict

    According to Boston University FSAO, "Causes for workplace conflict can be personality or style differences and personal problems such as substance abuse, childcare issues, and family problems. Organizational factors such as leadership, management, budget, and disagreement about core values can also contribute."

  3. Complaint system - Wikipedia

    en.wikipedia.org/wiki/Complaint_system

    There is a substantial early history of scholarly work on due process, and union and non-union grievance procedures within organizations. This work focused primarily on rights-based conflict resolution between union and non-union workers and their managers. Scholarly work has evolved to cover both a wider range of conflict management channels ...

  4. Change management - Wikipedia

    en.wikipedia.org/wiki/Change_management

    In 1997, Harvard Business Review identified The Fifth Discipline as one of the seminal management books of the previous 75 years. For this work, he was named "Strategist of the Century" by the Journal of Business Strategy, which said that he was one of a very few people who "had the greatest impact on the way we conduct business today."

  5. Grievance (labour) - Wikipedia

    en.wikipedia.org/wiki/Grievance_(labour)

    The issue is then in the hands of management who now has a specific period to respond personally or escalate the issue further to a higher authority. At this point, and sometimes even prior, a union representative enters the situation (if such structure exists) on behalf of the employee.

  6. Management - Wikipedia

    en.wikipedia.org/wiki/Management

    In this context, many management fads may have had more to do with pop psychology than with scientific theories of management. Business management includes the following branches: [citation needed] financial management; human resource management; Management cybernetics; information technology management (responsible for management information ...

  7. Problem statement - Wikipedia

    en.wikipedia.org/wiki/Problem_statement

    Problem statements usually follow a format. While there are several options, the following is a template often used in business analysis. Ideal: The desired state of the process or product. Reality: The current state of the process or product. Consequences: The impacts on the business if the problem is not fixed or improved upon.

  8. Workplace politics - Wikipedia

    en.wikipedia.org/wiki/Workplace_politics

    At the root of office politics is the issue of manipulation. Manipulation can be present in any relationship where one or more of the parties involved uses indirect means to carry out an agenda. In a workplace where resources are limited, individuals often find themselves presented with an opportunity to carry out a personal agenda at the ...

  9. Control (management) - Wikipedia

    en.wikipedia.org/wiki/Control_(management)

    For example, the plan may not make the best use of the inputs of materials, energy, or information — in other words, the system may not be designed to operate efficiently. Some of the more typical problems relating to control include the difficulty of measurement, the problem of timing information flow, and the setting of proper standards. [7]