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If your AOL Mail isn't sending or receiving mail properly, you'll need to make sure your IMAP or POP settings are correct. Though you may be prompted to select either IMAP or POP, we recommend using IMAP as it works best with AOL Mail.
If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem. Troubleshoot any problems with your account
One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
Microsoft’s Outlook and Teams apps have stopped working properly amid what appears to be a major outage. Both apps are part of the Office 365 suite, Microsoft’s offering for businesses.
Outlook for Mac – Follow steps under "Update your email settings in Outlook for Mac." Windows 10 Mail – Follow steps for "Add an account using advanced setup." Windows Live Mail – Follow steps "To change server settings for your email service provider."
Outlook for Windows (also referred to as New Outlook) is an email client developed by Microsoft. It is a replacement of the preloaded Windows Mail , Calendar apps and the contact management People app on Windows 10 and 11 , and is shipping as default with all versions of Windows 11 since 2024, beginning with version 24H2 .
If you're having trouble connecting to AOL Mail through a third-party app, you may need to update your settings. Learn how to update your app's secure connection settings.