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Your printer may not work due to factors outside of AOL like a faulty printer, corrupted files, or conflicting programs. Try to print in Internet Explorer (IE) to determine if the problem is exclusive to AOL. If you're still unable to print in IE, contact your printer manufacturer.
If AOL Desktop Gold is running slowly, try the solutions listed below. After trying a solution, please see if the problem with your Desktop Gold is fixed. If it's not, please continue to the next solution until the problem is fixed. Exit and restart Desktop Gold • If the issue still exists, proceed to the next step.
Technical assistance for AOL Desktop Gold is available by calling the support phone number provided in your order confirmation email. With Desktop Gold, you’ll receive support for a variety of technical issues. Visit My Account to manage or cancel your AOL Desktop Gold subscription. AOL membership benefit activation.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms.
In Traditional Mode, HP UPD is bound to a print queue and behaves like a normal printer driver with the addition of bi-directional communications for device queries and real time print job status. This mode can be chosen during driver installation, or on the dynamic mode universal printing dialog box.
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