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2. Traveler Redress Inquiry Program - Wikipedia

   en.wikipedia.org/wiki/Traveler_Redress_Inquiry...

   The Traveler Redress Inquiry Program (TRIP, sometimes called DHS TRIP) is a program managed by the Department of Homeland Security in the United States that allows people who face security-related troubles traveling by air, receive excessive security scrutiny, or are denied entry to the United States, to file their grievances with and seek redress from the DHS.

3. Airline complaints - Wikipedia

   en.wikipedia.org/wiki/Airline_complaints

   In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...

4. Flight delayed for hours? How to figure out when you get can ...

   www.aol.com/flight-delayed-hours-figure-refund...

   Get to know the DOT Airline Customer Service Dashboard, which helps you research up-to-date voluntary policies for the 10 largest airlines, including Delta Air Lines. All of the 10 airlines, for ...

5. Air Carrier Access Act - Wikipedia

   en.wikipedia.org/wiki/Air_Carrier_Access_Act

   In 2013, the DOT provided new rules requiring all domestic and foreign air carriers to have accessible websites and kiosks. By December 12, 2015, the core functionality of all air carrier's websites needed to be accessible, and by December 12, 2016, the remaining web pages were required to be accessible.

6. Revealed: The three most complained-about US airlines - AOL

   www.aol.com/revealed-three-most-complained-us...

   Complaints against US airlines rose by nearly 29 percent in 2023, but not all carriers came in for the same level of passenger discontent. ... The DOT data captures other complaints as well, such ...

7. DOT cracks down on airlines withholding refunds for canceled ...

   www.aol.com/news/dot-cracks-down-airlines...

   Complaints from airline passengers, which soared in 2020, are up by over 500 percent, according to a new report. DOT cracks down on airlines withholding refunds for canceled flights Skip to main ...

8. What do airlines owe you for flight delays, cancellations ...

   www.aol.com/dot-establish-consumer-dashboard...

   It's about to get easier to find out what airlines owe you when your flight is canceled or delayed.. The U.S. Department of Transportation is creating an interactive dashboard where travelers will ...

9. Office of Inspector General for the Department of Transportation

   en.wikipedia.org/wiki/Office_of_Inspector...

   The U.S. Department of Transportation Office of Inspector General (DOT OIG) is one of the Inspector General offices created by the Inspector General Act of 1978.The Inspector General for the Department of Transportation, like the Inspectors General of other federal departments and agencies, is charged with monitoring and auditing department programs to combat waste, fraud, and abuse.