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2. Professional services automation - Wikipedia

   en.wikipedia.org/wiki/Professional_services...

   PSA software is designed to improve the performance and profitability of professional services firms. A recent end-user survey conducted by SPI Research [4] showed significant improvement in key performance indicators such as: Faster staffing and invoicing workflows; Lower project cancellation rates; Improved on-time, under-budget project ...

3. Comparison of CRM systems - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_CRM_systems

   Yes (when email is sent from software) ? Yes ? Dolibarr: A module google is available for customer and agenda sync Yes Over 30 Yes Yes Yes (when email is sent from software) ? Yes Yes Microsoft Dynamics CRM: Yes Yes Yes over 40 Yes Yes Yes No Yes Yes with ADFS GNU Enterprise: Yes Yes Yes Yes Yes ? ? ? ? Group-Office: Yes Yes Over 20 languages ...

4. Pivotal CRM - Wikipedia

   en.wikipedia.org/wiki/Pivotal_CRM

   Aptean CRM, formerly Pivotal CRM, is a customer relationship management (CRM) software system offered by Avolin, [1] an enterprise software and service company headquartered in Austin Texas. Pivotal CRM includes software tools for sales force automation (SFA), marketing automation and lead management , and customer service automation, as well ...

5. Microsoft Dynamics 365 - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Dynamics_365

   Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.

6. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   CRM systems that track and measure marketing campaigns over multiple networks, tracking customer analysis by customer clicks and sales. Some CRM software is available as a software as a service (SaaS), delivered via the internet and accessed via a web browser instead of being installed on a local computer. Businesses using the software do not ...

7. Comparison of mobile CRM systems - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_Mobile_CRM...

   The market for mobile CRM applications is currently seeing record growth as new products and services around mobile CRM are being developed. The benefits of mobile CRM application have been demonstrated in a paper by Grandhi & Chugh (2012) through the case of Dow Corning and DirecTV where the introduction of SAP CRM system helped to improve their customer relations. [1]