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TeamViewer is a remote access and remote control computer software, allowing maintenance of computers and other devices. [8] [9] It was first released in 2005, [10] and its functionality has expanded step by step. [11] TeamViewer is proprietary software that requires registration and is free of charge for non-commercial use. [12]
If the remote control software package supports audio transfer, the playback software can run on the remote computer, while the music can be heard from the local computer, as though the software were running locally. Multiple sessions: the ability to connect to a server as many users, and have each one see their individual desktops.
TeamViewer was founded following the release of the first version of the TeamViewer software in 2005. The TeamViewer software was developed to reduce travelling to customers. [9] [10] It became the core product of the newly founded TeamViewer GmbH, which today operates as TeamViewer Germany GmbH and belongs to TeamViewer SE.
TeamViewer's Session Insights tool uses generative AI to summarize remote IT-support sessions. The company, based in Germany, must ensure its AI features are secure, private, and GDPR-compliant.
Remote control software combined with telephone communication can be nearly as helpful for novice computer-users as if the support staff were actually there. Remote desktop software can be used to access a remote computer: a physical personal computer to which a user does not have physical access, but that can be accessed or interacted with. [4]
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Scammers use AnyDesk and similar remote desktop software to obtain full access to the victims' computer by impersonating a technical support person. [30] [31] [32] The victim is asked to download and install AnyDesk and provide the attackers with access. When access is obtained, the attackers can control the computer and move personal files and ...
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