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  2. FTC says gig company Arise misled consumers about how much ...

    www.aol.com/news/ftc-says-gig-company-arise...

    In its complaint, the FTC said Arise made misleading advertisements, claiming people who signed up on their platform could get jobs paying up to $18 per hour doing remote customer service work.

  3. Outsourcing - Wikipedia

    en.wikipedia.org/wiki/Outsourcing

    Homeshoring a.k.a. homesourcing – a form of IT-enabled offshoring; "transfer of service industry employment from offices to home-based ... with appropriate telephone and Internet facilities". [222] [223] These remote work positions may be customer-facing or back office, [224] and the workers may be employees or independent contractors.

  4. Workplace impact of artificial intelligence - Wikipedia

    en.wikipedia.org/wiki/Workplace_impact_of...

    This can expand the range of affected job sectors into white-collar and service sector jobs such as in medicine, finance, and information technology. [11] As an example, call center workers face extensive health and safety risks due to its repetitive and demanding nature and its high rates of micro-surveillance.

  5. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers , online chat and email . [ 1 ]

  6. 12 Reasons Why Project Management Is Important - AOL

    www.aol.com/12-reasons-why-project-management...

    3. Better Productivity. Project management is important because it ensures there’s a proper plan that outlines a clear focus and objectives to allow the team to execute on strategic goals.

  7. Digital labor - Wikipedia

    en.wikipedia.org/wiki/Digital_labor

    Digital labor can be connected to the economic process of disintermediation, where digital labor has taken away the job of the mediator in employee-employer supply chains. The value of the labor produced by marginalized digital workers in the digital or gig economy has yet to be recognized formally through labor laws. [ 2 ]

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