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Roughly 95% of complaints are resolved by this point. The remainder head to mediation or arbitration.) Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010.
The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.
Email scams posing as the Internal Revenue Service were also used to steal sensitive data from U.S. taxpayers. [64] Social networking sites are a prime target of phishing, since the personal details in such sites can be used in identity theft; [65] In 2007, 3.6 million adults lost US$3.2 billion due to phishing attacks. [66]
Currently it is unclear how far back the origin of scam letters date. The oldest reference to the origin of scam letters could be found at the Spanish Prisoner scam. [1] This scam dates back to the 1580s, where the fictitious prisoner would promise to share non-existent treasure with the person who would send him money to bribe the guards.
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A package redirection scam is a form of e-commerce fraud, where a malicious actor manipulates a shipping label, to trick the mail carrier into delivering the package to the wrong address. This is usually done through product returns to make the merchant believe that they mishandled the return package, and thus provide a refund without the item ...
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