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In computer telephony an automatic dialler (shortened to an auto-dialler or more simply in context just a dialler, and also known as an outbound dialler) is a computer system that makes outgoing calls from a call centre to customers from call agents based upon a loaded list of contacts.
The Telephone Preference Service (TPS) is the United Kingdom's official do not call list. It allows businesses and individuals to opt out of unsolicited marketing calls. [1] Similar do not call lists are implemented in other countries, such as the National Do Not Call Registry in the United States, and the Do Not Call Register in Australia.
Call originator - (or calling party, caller or A-party) a person or device that initiates a telephone call by dialling a telephone number. Call waiting - a system that notifies a caller of another incoming telephone call by sounding a sound in the earpiece. Called party - (or callee or B-party) Caller; Calling party; Conference call (multi ...
This allows inbound calls to be directly routed to the appropriate agent for the task, whilst minimising wait times and long lists of irrelevant options for people calling in. [21] For outbound calls, lead selection allows management to designate what type of leads go to which agent based on factors including skill, socioeconomic factors, past ...
TeleBlock [1] is a software program that automatically screens and blocks outbound calls against available federal, state, wireless, third party, and in-house Do-Not-Call (DNC) lists. Designed for use in telemarketing and outbound call centers, TeleBlock is applied to a subscriber's telephone carrier, provided voice lines, or delivered through ...
The client computer calls the server computer. After a greeting the client identifies itself, usually with a user name. The server then disconnects the call. Based upon the user name and a list of users' phone numbers, the server will then establish a second call back to the client computer.
Today's Wordle Answer for #1259 on Friday, November 29, 2024. Today's Wordle answer on Friday, November 29, 2024, is HIPPO. How'd you do? Next: Catch up on other Wordle answers from this week.
For Outbound WATS, the United States was divided into geographical Bands 0 through 5. Band zero was intrastate calling and bands 1 through 5 (or 6) were interstate calls that were progressively further from the originating number. [5] Historically, the higher band number carried a higher price per month or per minute.