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Since 2006, it has received more Golden, Silver and Bronze awards for poor customer service performance than any other company in the country, including Wal-Mart, Bank of America, and Ticketmaster. [9] Comcast has made efforts to improve customer satisfaction, including the Comcast Cares Digital Team.
Complaints filed between January 2019 and October 2023 ranged from the more superfluous — reports of rude customer service on a phone call — to the more severe — double charges for hefty ...
Whether it's due to a defective or non-functioning product, exceptionally poor customer service or a nationwide scandal, one thing is for certain – When Americans want to complain about a ...
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The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [238] Comcast's Customer Service Rating by the ACSI surveys indicate that the company's customer service has not improved since the surveys began in 2001.
Comcast Corp. v. FCC, 600 F.3d 642 (D.C. Cir., 2010), is a case at the United States Court of Appeals for the District of Columbia holding that the Federal Communications Commission (FCC) does not have ancillary jurisdiction over the content delivery choices of Internet service providers, under the language of the Communications Act of 1934. [1]
Contact AOL customer support The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.
In 2021, the banking reviews site MyBankTracker listed the most common complaints in its reviews: excessive fees, poor customer service, bounced checks, overdraft fees, loan issues, major errors ...