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HRC was established in 2003 from the merger of the United States Total Army Personnel Command (PERSCOM) in Alexandria, Virginia and the United States Army Reserve Personnel Command (AR-PERSCOM) in St. Louis, Missouri. PERSCOM and AR-PERSCOM were inactivated 1 October 2003. HRC was a field operating agency of the DCS, G-1 prior to December 2017.
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The Adjutant General's Corps, formerly the Adjutant General's Department, is a branch of the United States Army first established in 1775. This branch provides personnel service support by manning the force, providing human resources services, coordinating personnel support, Army band operations, and recruiting and retention.
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AFPC operates the Air Force Contact Center, where personnel experts provide customer service. The center enhances personnel services by developing programs that enable individuals to carry out personnel actions through web-based, self-service applications, such as online retirements and virtual enlisted promotion releases.