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  2. Production support - Wikipedia

    en.wikipedia.org/wiki/Production_Support

    A production support analyst or engineer is responsible for monitoring the production environments, servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating it to other IT teams.

  3. Information systems technician - Wikipedia

    en.wikipedia.org/wiki/Information_systems_technician

    This includes data management, procedure writing, writing job setup instructions, and performing program librarian functions. Information systems technicians assist in designing and coordinating the development of integrated information system databases.

  4. System administrator - Wikipedia

    en.wikipedia.org/wiki/System_administrator

    System administrators, in larger organizations, tend not to be systems architects, systems engineers, or systems designers. In smaller organizations, the system administrator might also act as technical support, database administrator, network administrator, storage (SAN) administrator or application analyst.

  5. List of computer occupations - Wikipedia

    en.wikipedia.org/wiki/List_of_computer_occupations

    Security engineer; Software analyst; Software architect; Software design; Software engineer; Software project manager; Software quality analyst; Software test engineer (Tester) Solution architect; Support technician (Help Desk) System administrator; Systems analyst; Systems architect

  6. Network administrator - Wikipedia

    en.wikipedia.org/wiki/Network_administrator

    As with many technical roles, network administrator positions require a breadth of technical knowledge and the ability to learn the intricacies of new networking and server software packages quickly. Within smaller organizations, the more senior role of network engineer is sometimes attached to the responsibilities of the network administrator.

  7. Customer engineer - Wikipedia

    en.wikipedia.org/wiki/Customer_engineer

    Originally simply engineer, those who specialized in servicing IBM equipment in use by its customers were designated customer engineers by Tom Watson circa 1942.. Based on the requirements, an IBM CE could be a Field CE and service many customers around a defined territory, e.g.: Kuala Lumpur, or they could be based at the place of business of a particularly large customer and service only ...

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