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2. Comparison of help desk issue tracking software - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_help_desk...

   Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed . Find sources: "Comparison of help desk issue tracking software" – news · newspapers · books · scholar · JSTOR ( January 2020 ) ( Learn how and when to remove this message )

3. GLPi - Wikipedia

   en.wikipedia.org/wiki/GLPI

   GLPI (acronym: French: Gestionnaire Libre de Parc Informatique, or "Free IT Equipment Manager" in English) [2] is an open source IT Asset Management, issue tracking system and service desk system. This software is written in PHP and distributed as open-source software under the GNU General Public License .

4. Comparison of issue-tracking systems - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_issue...

   Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed. Unsourced material may be challenged and removed. Find sources: "Comparison of issue-tracking systems" – news · newspapers · books · scholar · JSTOR ( October 2011 ) ( Learn how and when to remove this message )

5. OTRS - Wikipedia

   en.wikipedia.org/wiki/OTRS

   OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external). There are various ways in which this information, as well as customer and related data can be ...

6. Faveo - Wikipedia

   en.wikipedia.org/wiki/Faveo

   Faveo is an ticket based support system built on the PHP based Laravel framework. The word Faveo comes from Latin, and means "to be favourable". It provides businesses [2] [3] with an automated helpdesk system to manage customer support. [4] It has an inbuilt knowledge base for self-service by the customer.

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