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  2. Realistic job preview - Wikipedia

    en.wikipedia.org/wiki/Realistic_Job_Preview

    At the heart of realistic job previews are the employee exchange or psychological contract between employer and employee. [2] By being hired after use of the RJP, the employee enters the contract aware of what the organization will provide to them (pay, hours, schedule flexibility, culture, etc.) as well as what will be expected from them (late hours, stress, customer interaction, high urgency ...

  3. Employee handbook - Wikipedia

    en.wikipedia.org/wiki/Employee_handbook

    An employee handbook, sometimes also known as an employee manual, staff handbook, or company policy manual, is a book given to employees by an employer. The employee handbook can be used to bring together employment and job-related information which employees need to know.

  4. SERVQUAL - Wikipedia

    en.wikipedia.org/wiki/SERVQUAL

    Sample expectations item Sample perceptions item Reliability: When excellent telephone companies promise to do something by a certain time, they do so XYZ company provides its services at the promised time Assurance: The behaviour of employees in excellent banks will instill confidence in customers The behaviour of employees in the XYZ bank ...

  5. Bosses and employees have wildly different expectations about ...

    www.aol.com/finance/bosses-employees-wildly...

    Business leaders think AI will make them 50% more productive than employees do. Skip to main content. 24/7 Help. For premium support please call: 800-290-4726 more ways to reach us ...

  6. Performance appraisal - Wikipedia

    en.wikipedia.org/wiki/Performance_appraisal

    A performance appraisal, also referred to as a performance review, performance evaluation, [1] (career) development discussion, [2] or employee appraisal, sometimes shortened to "PA", [a] is a periodic and systematic process whereby the job performance of an employee is documented and evaluated.

  7. Happiness at work - Wikipedia

    en.wikipedia.org/wiki/Happiness_at_work

    Management plays an important role in an employee's job satisfaction and happiness. [50] Good leadership can empower employees to work better towards reaching the organisation's goals. [51] For example, if a leader is considerate, the employees will tend to develop a positive attitude towards management and thus, work more effectively. [52]

  8. Onboarding - Wikipedia

    en.wikipedia.org/wiki/Onboarding

    Information seeking occurs when new employees ask questions of their co-workers and superiors in an effort to learn about their new job and the company's norms, expectations, procedures, and policies. This is viewed as beneficial throughout the onboarding process and beyond into the characteristics of a functional employee more generally.

  9. Elon Musk has big return-to-office plans for federal ... - AOL

    www.aol.com/finance/elon-musk-big-return-office...

    While remaining employees are eligible for remote work, the report found that only 228,000, or roughly 10%, were in remote positions where there was no expectation that they work in-person. And ...

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