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In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.
Star Air, the aviation arm of the Sanjay Ghodawat Group, is an Indian regional airline with its main base at Kempegowda International Airport in Bengaluru, Karnataka.It started operations in January 2019, offering flights within Karnataka, and later expanding to other states as part of India's UDAN Regional Connectivity Scheme.
Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010. After that, the list includes (in order of number of gripes): new-car dealers
The review board is a proposed panel of five experienced and trusted editors selected jointly by the community and the arbitration committee. Its functions are: To provide a means for independent review and monitoring of checkuser and oversight access and use; To investigate credible complaints related to the above.
State Commission can accept complaints from consumer if the value of goods or services is more than ₹1 crore but less than ₹10 crores ( earlier limit was between ₹20 lakh and ₹1 crore) . National Commission can accept complaints from consumer if the value of goods or services is more than 10 crores.
In May 2012, the airline was fined $80,000 by the US Transportation Department for failing to post customer service and tarmac delay contingency plans on its website and adequately inform passengers about its optional fees. [44] In 2013, the then-Civil Aviation Minister Ajit Singh stated privatisation was the key to the airline's survival. [45]
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