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  2. Kamus Besar Bahasa Indonesia - Wikipedia

    en.wikipedia.org/wiki/Kamus_Besar_Bahasa_Indonesia

    The Kamus Besar Bahasa Indonesia ( KBBI ; lit. 'Great Dictionary of the Indonesian Language') is the official dictionary of the Indonesian language compiled by Language Development and Fostering Agency and published by Balai Pustaka. This dictionary is the primary reference for the standard Indonesian language because it is the most complete ...

  3. Indonesian language - Wikipedia

    en.wikipedia.org/wiki/Indonesian_language

    Indonesian ( Bahasa Indonesia; [baˈhasa indoˈnesija]) is the official and national language of Indonesia. [ 8] It is a standardized variety of Malay, [ 9] an Austronesian language that has been used as a lingua franca in the multilingual Indonesian archipelago for centuries.

  4. Gojek - Wikipedia

    en.wikipedia.org/wiki/Gojek

    Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [17] Gojek app was launched in January 2015, [18] and in less than two years, the app racked up nearly 30 million downloads. [19]

  5. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  6. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  7. Laundry - Wikipedia

    en.wikipedia.org/wiki/Laundry

    Laundry is hung to dry above an Italian street. A self-service laundry in Paris. Laundry in the river in Abidjan, 2006. Laundry is the washing of clothing and other textiles, [ 1] and, more broadly, their drying and ironing as well. Laundry has been part of history since humans began to wear clothes, so the methods by which different cultures ...

  8. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...

  9. Encyclopedia - Wikipedia

    en.wikipedia.org/wiki/Encyclopedia

    Encyclopedia. An encyclopedia ( American English) or encyclopaedia ( British English) [1] is a reference work or compendium providing summaries of knowledge, either general or special, in a particular field or discipline. [2] [3] Encyclopedias are divided into articles or entries that are arranged alphabetically by article name [4] or by ...