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Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers, online chat and email. [1] Many companies provide discussion boards for users to provide support to other users, decreasing load and cost on these ...
Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1 ]
It found that value was derived not only from a reactive response to user issues, but also from the help desk's unique position of communicating daily with numerous customers or employees. Information gained in areas such as technical problems, user preferences, and satisfaction can be valuable for the planning and development work of other ...
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Finally, sales, marketing and technical support must also facilitate their operations in the new languages, to support customers for the localized products. Particularly for relatively small language populations, it may never be economically viable to offer a localized product.
It provides a framework for customers and translation-service providers desirous of agreeing on the specific requirements of a translation project. It does not provide specific criteria for translation or project quality, as these requirements may be highly individual, but states parameters that should be considered before beginning a ...