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Metro was established in 1994 as General Wireless, Inc., by Roger Linquist and Malcolm Lorang. [4] PCS referred to the industry term, Personal Communications Service. Its service was first launched in 2002. [5] [6] As of February 2005, MetroPCS had about 1.5 million subscribers in the country. [7]
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The cards may be "recharged" in person from ticket vending machines in Metro Rail stations, TAP Vendors, at Metro Customer Service Centers or online. The card is designed to reduce the number of transactions at Customer Service Centers. The physical card costs $2 and is only available with a fare media product (such as a day pass or stored value).
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WMATA provides rapid transit service under the Metrorail name, fixed-route bus service under the Metrobus brand, and paratransit service under the MetroAccess brand. In 2023, the system had a ridership of 239,741,800, or about 844,000 per weekday as of the third quarter of 2024.
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Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.