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A service-level agreement is an agreement between two or more parties, where one is the customer and the others are service providers. This can be a legally binding formal or an informal "contract" (for example, internal department relationships). The agreement may involve separate organizations or different teams within one organization.
Service-level agreements are another type of software license where the vendor agrees to provide a level of service to the purchaser, often backed by financial penalties. Copyleft is a type of free license that mandates derivative works to be licensed.
A retainer agreement is a work-for-hire contract. It falls between a one-off contract and permanent employment, which may be full-time or part-time. [1] Its distinguishing feature is that the client or customer pays in advance for professional work to be specified later. The purpose of a retainer fee is to ensure that the employed reserves time ...
Commercial apps are licensed to end users or businesses: in a legally binding agreement between the proprietor of the software (the "licensor") and the end user or business (the "licensee"), the licensor gives permission to the licensee to use the app under certain limitations, which are set forth in the license agreement.
The Enterprise Agreement, whose price is tiered to the number of computers or users being licensed, is a three-year contract which covers all software licensing and updates for one client system. An option is given at contract termination to renew for one or three additional years.
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